SMS Terms & Conditions

Effective Date: 03/13/2026

These SMS Terms & Conditions govern text messaging communications from Chase Electric.

Providing a phone number or submitting a request does not authorize SMS. Selecting the optional SMS checkbox authorizes service-related text messages from Chase Electric about your request, scheduling, appointment reminders, and service updates. Consent is not a condition of service or purchase. No promotional messages are authorized. We may call or email you to process your inquiry whether or not you opt in to SMS.

Brand Name

Text messages will be sent by Chase Electric.

Message Types

Customers may receive text messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Service scheduling updates
  • Technician arrival notifications
  • Customer service communications
  • Estimate or service follow-ups

Messages are intended to assist with scheduling and communication regarding electrical services.

Message Frequency Disclosure

Message frequency may vary depending on your interaction with Chase Electric. Typically, customers can expect to receive 1–5 messages per appointment or service request.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Chase Electric is not responsible for any messaging or data charges incurred by your wireless provider.

Customer Support

For assistance regarding SMS communications:

  • Text HELP for help
  • Email: info@chaseelectric.com
  • Phone: (925) 238-9970

Our team will respond as soon as possible during normal business hours.

Opt-Out Instructions

You may opt out of receiving SMS messages from Chase Electric at any time.

To stop receiving messages:

Text STOP to cancel.

After you send STOP, you will receive a confirmation message and will no longer receive text messages from us unless you opt in again.

Privacy

Your personal information will be handled in accordance with our Privacy Policy. SMS opt-in data and phone numbers will not be shared with third parties for marketing or promotional purposes. We record your SMS choice, server receipt time, and disclosure version and text in the existing service-request handoff.

Changes to SMS Terms

Chase Electric may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.

If you have questions regarding these terms, please contact Chase Electric at (925) 238-9970.

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