Privacy Policy
Effective Date: 03/13/2026
This Privacy Policy describes how Chase Electric collects, uses, and protects the information you provide when visiting our website or communicating with us.
Information We Collect
When you contact Chase Electric through our website, phone, or text messaging services, we may collect information including:
- Name
- Phone number
- Email address
- Service address
- Details related to your electrical service request
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Device type
- Pages visited on our website
This information helps us improve website functionality and customer experience.
How We Use Your Information
The information we collect may be used to:
- Respond to service inquiries
- Schedule appointments
- Provide estimates
- Send appointment confirmations and reminders
- Communicate regarding electrical services
- Improve our website and customer support
SMS Communications
Providing a mobile phone number or submitting an inquiry does not authorize text messages. Only selecting the optional SMS checkbox authorizes service-related text messages from Chase Electric. Consent is not a condition of service or purchase and does not authorize promotional messages. We record your SMS choice, server receipt time, and disclosure version and text in the existing service-request handoff. For help, reply HELP or email info@chaseelectric.com. See our SMS Terms & Conditions at /sms-terms-conditions. Optional service messages relate to:
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer support communications
Message frequency may vary depending on your interaction with our services.
Message and data rates may apply depending on your wireless carrier.
Opt-Out of Text Messages
You may opt out of receiving SMS messages from Chase Electric at any time.
To stop receiving messages, reply:
STOP, CANCEL, or UNSUBSCRIBE
After opting out, you will receive a confirmation message and will no longer receive text communications from us unless you opt in again.
Information Sharing
Chase Electric does not sell, rent, or share your personal information with third parties for marketing purposes. SMS opt-in data and phone numbers will not be shared with third parties for marketing or promotional purposes.
Customer data may only be shared when necessary to:
- Provide requested services
- Comply with legal obligations
- Work with trusted service providers that support business operations (such as website hosting or scheduling systems)
These service providers are required to maintain the confidentiality and security of your information.
Cookies and Website Analytics
Our website may use cookies or analytics tools to help us understand website traffic and improve user experience.
Cookies may collect non-personally identifiable information such as:
- Pages visited
- Time spent on the website
- Device type
You can disable cookies through your browser settings.
Data Security
We take reasonable steps to protect the information you submit to us. Sensitive information transmitted through our website is protected using secure encryption technologies.
Access to personal information is restricted to authorized personnel who require the information to perform their duties.
California Privacy Rights
California residents may request access to the personal information we maintain about them or request corrections or deletion of that information, subject to applicable legal requirements.
Updates to This Privacy Policy
Chase Electric may update this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Chase Electric Phone: (925) 238-9970 Email: info@chaseelectric.com
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